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Overview
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goRoam is BizSpeed's line of mobile products designed to automate key field operations. goRoam includes mobile modules and a web-based suite of server modules, each of which can be configured to meet specific business process requirements. goRoam is comprised of:
goRoam mobile client - a suite of modules for automating key field activities such as sales, service, delivery, asset tracking and inspections.
MobileHub server - a web application server that centralizes business rules, provides wireless synchronization with mobile clients, integration with legacy systems, and services business objects for the SmartClient application.
SmartClient web app - a .NET SmartClient business application for web users to administer and manage the goRoam server and business functions.
Integration Services - a job scheduler and suite of tools to integrate with legacy applications. Integration capabilities include import/export via file transfer, web services, database access, message queues, Excel and email.
Reporting Services - a suite of 90+ reports objects that can be accessed online or scheduled for delivery
External Adapters - pre-built components that enable plug-in integration with key partner systems such as ERP order entry, accounts receivable, route optimization, fuel and tax calculations, and more. Partner adapters include RedPrairie, SAP, Solomon, MAS, and QuickBooks.
goRoam mobile features include:
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Wireless Synchronization (bi-directional)
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Mobile receipt printing with support for 30+ printer manufacturers
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Electronic signature capture
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Automatic application updates pushed to mobile devices
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Barcode integration
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Wireless dispatch
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Take payments
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Record events (ex. waiting for signature, dock door, etc.)
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Email customer service and operations when exceptions occur
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