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goRoam.Service |
Work orders can vary in complexity, duration and detail. Your ability to manage and track work order status, completion and adherence to Service Level Agreements (SLA's) will determine how efficient you are.
goRoam.Service provides a complete work order management solution, from scheduling work orders and managing a dispatch board to completing work orders on the goRoam mobile platform. goRoam.Service can automate your work order processes AND easily integrate with your existing systems for fixed assets, invoicing or accounts recievables.
goRoam.Service features:
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View list of assigned work orders |
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View list of assigned customers |
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Create or complete work orders |
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Track parts used per work order (parts can be barcode scanned) |
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Track labor by technician per work orders |
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Electronic signature capture |
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Take payments |
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Print a fully customizeable work order ticket |
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Automatically email customer service with special instructions |
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Handle preventive maintence scheduled work orders |
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Supports emergency or break-fix work orders |
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Central dispatch board to view current work order assignments and status |