Press Release

BizSpeed and RedPrairie worked together to deliver the goRoam mobile solution at Petroliance, and East Coast fuels and lubes distributor.  Petroliance uses RedPrairie’s FleetCtl  for scheduling and route optimization.  FleetCtl is integrated with BizSpeed’s goRoam mobile solution for a complete wireless delivery system.  Optimized orders are pushed wirelessly to drivers and once delivered, returned to the dispatcher electronically in near real-time. 

We are rolling out Liquid Controls LCR-II meter integration which captures exact amounts of product delivered for fleet fueling and sends updates wirelessly to the goRoam server.

The complete press release is available at Business Wire  (here).

The Emery-Waterhouse Company of Portland, Maine has implemented a new mobile retail hardware bin labeling application that allows field service staff to easily print new bin labels.  The application uses a Handheld Products (HHP) Dolphin 9500 Mobile Computer connected to a Zebra QW-320 Label Printer.  The application allows field service staff to scan on an existing UPC or SKU barcode and a new label will print immediately.  The mobile computer contains all of the pricing and item data  for a given customer necessary to work remotely.  The application was developed by BizSpeed, Inc., who is a provider of enterprise mobility solutions.

This is different than the old method for labeling when labels were printed in the warehouse and shipped out to service staff.  The old method would  require servicers to look at the product and then hunt for a matching label.  This was time consuming and error prone.  Now servicers can start at the beginning bin and scan & print labels in ordered sequence until the last bin is completed.  No more hunting for the label — Just scan, print, label, next bin.  David McCarron of Emery-Waterhouse said, “The immediate result of having a store properly labeled has been a 7% increase in same-store sales where this labeling application was implemented”.  David went on to explain how customers will commonly walk away from a purchase if the item is not clearly labeled & priced.

As an additional benefit of this application, the servicer can update the retail price, record the bin location quantity and perform matching to competitor items.  These changes and updates are stored on the mobile device and are electronically uploaded to the central server via secure connection using a synchronization process.  This is an improvement in time and accuracy over the old method of hand-written logs.  The synchronization process uses web-services which allow users to connect to the central server via any web connection.  During synchronization, the user will download new data files for other customers.

The mobile field data is electronically entered into the central server, without further data-entry.  This eliminates having to enter data manually from written logs.  There have been five major benefits of this new system:  Increases in same-store sales, label printing has moved from the warehouse to the store, elimination of hand-written logs and manual data-entry of data into the central server, and the overall speed at which this all occurs.  This all results in higher sales, reduced labor, and reduced errors.

To find out more about BizSpeed and Mobile Bin Labeling Software, please visit www.bizspeed.com or call 866-270-0541.

About BizSpeed:

BizSpeed is an enterprise software and services company focused on extending business applications to mobile, wireless and web users.  BizSpeed solutions provide and collect information at the point of need, which helps clients achieve a “faster business”.  BizSpeed provides complete mobile solutions for pickup and delivery, inventory tracking, field sales, field service, asset management and inspections.  BizSpeed mobile solutions support barcode and RFID, and are certified on Symbol, Motorola and Intermec hardware.

sales@bizspeed.com

About Emery-Waterhouse Company:

The Emery-Waterhouse Company of Portland, Maine is a retail hardlines/hardware distributor that’s been in business since 1842, supplying the Northeast United States.  See About Emery to learn more about The Emery-Waterhouse Company.

PR Contact:
Doug Hollowell
dhollowell @ bizspeed.com

866.270.0541

USI Services is a pioneer in providing market-leading automated solutions for the utility industry. The company was founded by a management team with over 150 years of utility industry experience.

Water, Gas and Electric utilities upgrade their meters every 15+ years to replace existing infrastructure or implement new capabilities such as wireless automated meter reading (AMR). These upgrades often involve upgrading 5,000-50,000 meters and AMR units per project.

Meter and AMR installation projects require appointment setting, work order dispatch, removal of existing meters and recording all new meter and AMR information at each home.

USIServices uses USIConnect, a web-based solution, to manage projects from multiple locations. USIConnect allows project managers, utility managers and customer care to access the same installation and project information. Home owners can log on to USIConnect to schedule, cancel or reschedule installation appointments.

Web service dispatch scheduling – USIConnect

The traditional means of installation was for installers to take digital pictures of the old and new meters. Installers would then record the picture numbers, address, meter and AMR information on paper. At the end of the day the information would be entered into USIConnect’s web-based service management system from multiple field locations.

According to Tom Otto, Vice President of Sales at USI Services, “I knew we had to automate our proof of delivery and service installation. The manual processes and paper work order systems were time consuming and prone to error. I knew there had to be a solution that integrated our paperwork, GPS, pictures and our web-based scheduling system. We contacted Nick D’Uva at Compsee due to Compsee’s reputation as a Mobile Systems Integrator. Compsee helped bring the concept to reality by recommending the appropriate hardware mix and by introducing me to BizSpeed, a software company specialized in proof of delivery mobility solutions.”

BizSpeed worked with USI Services to automate the technicians work order system by integrating the goRoam mobile delivery software with USI Services’ service management solution. Through USI Services, work can be assigned to installers or to crews with the service delivery tickets wirelessly sent to the goRoam mobile software.

Crews now have all work order information on Motorola MC70 ruggedized handheld devices. The old meters and new meters are individually confirmed with integrated barcode scanning and pictures of each meter. Pictures are taken with the MC70 imager and attached to the individual work order. The installers no longer have to write down picture numbers, meter numbers, readings, etc. In addition to the integrated imager and barcode scanner, installers now use an integrated TLS GPS device to record the GPS coordinates directly on the ticket. (Note: Motorola MC75 devices now include built-in GPS.)

As soon as a work order is complete, the goRoam software uses the AT&T data network to upload the information, pictures and GPS to the USI Services server. USI Services allows municipalities to logon via the web to monitor project status as well as getting new meter data within seconds of installations.

Mobile utility screenshots

According to Jim Coughlan, Vice President of Operation at USI Services, benefits of the goRoam mobile software and USI Services dispatch system include:

• Seamless integration with the USIConnect web scheduling solution
• Ability to re-assign tickets on the fly and have all ticket information transferred wirelessly to the new installer or crew
• Paperless work orders – no re-keying of data
• Accurate data – meter barcodes are scanned versus hand written, pictures can only be attached to the current work order and the GPS coordinates are captured directly in the ticket so there are no transcription errors.
• GPS integrated confirmation of delivery
• Faster and minimal data entry – installers use a touchscreen, barcode scanner and number pad
• Eliminated re-keying of paperwork – we get paid to deliver, not to re-key data
• Eliminating lost and late paperwork – work orders are wirelessly updated as soon as the status is changed and sent to a secure central server
• Flexible dispatch – since tickets can be assigned and sent wirelessly, installers don’t have to wait on paperwork or phone calls
• Faster billing – no waiting on paperwork or re-keyed data
• Better forecasting and management – work orders are time stamped and tracked electronically so management has the tools to accurately track and manage jobs. This in turn has helped estimate new projects.
• More business – our automated mobile solution is a competitive advantage that has helped win new business
• Customer confidence – the automation in the field has given municipalities improved confidence

USI Services web scheduling and goRoam based mobile solution are available for use as a hosted solution or on-site installation.  For more information, contact:

USI Services: Tony Anderson at tanderson @ blutrend.com

BizSpeed: Doug Hollowell at dhollowell @ bizspeed.com

Alpharetta, GA, Feb 2, 2009 – BizSpeed, a provider of enterprise mobility software, has released an upgrade of the goRoam pickup and delivery software with integrated GPS tracking and on-board map / voice navigation.

goRoam provides wireless dispatch, barcode, RFID scanning, electronic signature capture and mobile printing. GPS timestamps have been an integrated part of the goRoam software for 2 years, allowing customers to record pickups and deliveries with GPS coordinates.

“Although the market for AVL and GPS tracking point solutions is mature, existing solutions are not integrated with Proof of Delivery software. This has required companies to purchase two systems, one for AVL tracking and one for Proof of Delivery. By delivering an integrated solution, our customers can track vehicles as well as use GPS navigation on the same device using a single cellular data plan,” said Chris Henry, President of BizSpeed. “With goRoam, when orders are pushed to mobile devices, drivers can navigate directly to the address with turn-by-turn, map directions or voice navigation. Additionally, dispatchers have full GPS tracking with breadcrumb trails, speeding reports and geo-fencing,” added Henry.

goRoam is integrated with a number of route optimization and order entry systems such as RedPrairie’s FleetCtl, Profit21 and many other packaged and custom applications. Orders originating out of those systems or the goRoam schedule and dispatch module can be wirelessly sent to drivers with turn-by-turn directions that comply with commercial vehicle restrictions. This results in more timely, accurate deliveries, at optimal cost, allowing verification of delivery by Signature, Scan and GPS. It also provides increased flexibility of fleet drivers to handle unfamiliar routes or accommodate temporary drivers.

About BizSpeed

BizSpeed, Inc is an enterprise mobility software and services company based in Alpharetta, GA. Founded in 2000, BizSpeed’s goRoam mobile solution provides Proof of Delivery for Pickup and Delivery, Route Accounting, Field Service and Inspection customers. For additional information, visit BizSpeed at http://www.bizspeed.com or call (866) 270-0541.

Press contact:

Doug Hollowell,

Ph. 678-287-3313; E-mail: dhollowell @ bizspeed.com