Dispatch can be done inside the MobileHub or you can use 3rd party apps that we integrate with, including Ortec, Appian, TMW and RedPrairie.
Dispatch requires some master data to be setup in advance. This includes:
- Users (drivers)
- Trucks, trailers (your vehicles)
- Terminals (where you load)
- Depots (where trucks are domiciled, start/end from)
- Suppliers (optional except for fuels and lubes)
Once the master data is setup, you can create trips. A trip is a route or set of loads and orders for a truck and driver. This is typically their assigned route for a day.
Loads are used to put product on a truck. For fuels, this is done at a terminal. For lubes, this is done at your depots which should also be setup as terminals. If you are not tracking inventory on the truck, you do not need loads.
Orders are what you deliver or pickup at customer locations. Each unique address is setup as a customer. If a customer has more than one location, you can use the parent account number to tie them together.